Our Principles
Expertise
- The County Battery Services team have an affinity with batteries
- Collectively more than 75 years experience within the industry
- Our culture of continual improvement means the team make it their business to keep up with the latest battery developments
Customer Service
- It is the teams’ wish at County Battery Service to ‘WOW’ our customers
- Our customers are not there for our convenience, County Battery Services are there for the convenience of our customers
- Our customers are the most important part of the business and the reason why County Battery Service exists
Continual Improvement
- Without continual improvement every day the company will become stale and falter
- It is the duty of County Battery Services to improve everybody everyday
- It is the duty of the staff to help their colleagues improve every day
Corporate Social Responsbility
- It is the duty of all at County Battery Services to work with the young as they are our future
- To strive for the good of the locality that contains our customers. If we strive to make our customers prosper, so shall we
- The company pays two days wages per year for all employees to do gratis work in the local community for worthwhile causes
- Being humble and showing compassion to others helps with excellent customer service
Honesty & Trust
- County Battery Services will be honest with all customers internal and external
- The person that did not make a mistake never made anything
- We can learn from our mistakes, if we share them then we can all improve every day
- With honesty and trust integrity is built, without this our company is nothing
Happy
- Happiness is a condition of work at County Battery Services
- If you are unhappy you will spread it to internal and external customers
- If you are unhappy working at County Battery Services then you should leave!
Versatile
- Versatility is needed at County Battery Services, it is important that you can do as many jobs as possible
- Versatility allows you to understand some of the problems your colleagues encounter, therefore allowing you to be more patient and/or help them through difficult times
- Being versatile makes it easier to continually improve
Teamwork
- A chain is only as good as its weakest link
- By working as a team we help colleagues improve and strengthen the chain
- We all work towards a common goal of continual improvement and customer WOW!